Frequently Asked Questions

These are the most commonly asked questions that we receive from people. If you can’t find the question to your answer please feel free to visit our contact page where you’ll be able to ask us anything.

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FAQ

These are some of the frequent questions we receive for our 1-page and 3-page packages.

Are there any hidden costs?

There are absolutely no hidden costs. Once we supply you with a formal quotation for a job, that is the only amount that you will pay us.

If however, you decide to add new content to the website at a later stage, there might be a price tag for this. It all depends on the amount of time that is needed to make the changes or add new content.

If it is something simple, like changing the wording of the current content slightly, or changing the colour of a heading- or anything minor like that- we will do it happily with no extra cost. 

Please note: You will need to pay for your website’s hosting (There is no way around this cost, unfortunately. Every single website in the world has to pay for hosting).

There are many options when it comes to hosting companies, but we ALWAYS recommend using Xneelo Hosting. They have packages starting at R99 per month.

Best hosting provider?

We always recommend using Xneelo Hosting (formerly called Hetzner). Their pricing is one of the best and they guarantee a 99% uptime which is excellent.

They also offer 24-hour customer support. I currently have 4 websites and all of them use Xneelo Hosting.

For other options, check this website.

How to set up hosting?

Choosing and setting up a hosting package is generally quite straight forward, but if you get stuck, we are more than happy to assist you in setting it all up.

We can walk you through the process, over a phone call, or through a program like TeamViewer

What do I need to provide?

Who knows your business better than you do? I don’t think anyone, so there is no better person to write the content for the website than you. 

Therefore, you would need to write all the relevant content (the write-ups) for your new website. 

We will place everything in a way that looks awesome, but you would need to supply the content.

You also have the option to provide the photographs/ images for the website, but if that is not possible, we can make use of free stock images from sites like PexelsUnsplash, and Pixabay.

Social Media Assistance?

Yes, we will be able to create a business page for you on FacebookInstagram, and LinkedIn.

We do not use any of the other social media platforms so we will not be able to assist you with anything else except the three platforms that we mentioned.

We will create the business page for you, and link it with your website. We do not offer a social media management service.

What is social media integration?

We will incorporate various methods to display your social media accounts on your website via things like floating buttons, icons in the navigation menu, etc.

This is great for building up a following on your various social media platforms. 

We can also set up social media sharing options that will allow your visitors to share any content from your website with a simple click of a button.

Here are some of the most frequently asked questions that we receive, with regard to the blog style package.

Can I add new content?

Yes! You will be able to add new content whenever you want to. There is no limit to the number of posts or pages that you can have with this package.

How do I add new blog posts?

You would need to supply us with all the relevant content for your new pages, or blog posts.

You would write all the content- as well as supplying us with the images- and send it to us via email.

We would then take the content that you provide us with and design a professional blog post/ page which ties in well with the overall theme- or look- of your website.

We would be able to create the new blog post/ page within 24 hours from the time that you email us all the content.

Here are some of the most frequently asked questions that we receive, with regard to the e-commerce package.

Adding new products?

You can add new products whenever you want to. 

You can email us with all the relevant information for each product that you would like to add (name, photo, description, price, dimensions, etc). 

We would then create the new products for you on your website.

It will take us approximately 24 hours to create the new products, from the time that we receive the email with all the relevant information for each product that you would like us to create.

Editing products?

You can contact us any day of the week between 9am and 5pm if you would like to change any of your products.

You can either call us or email us the changes that you would like to make to any of your products.

Can I add new content?

Yes! You will be able to add new content whenever you want to. There is no limit to the number of posts or pages that you can have with this package.

How do I add new blog posts?

You would need to supply us with all the relevant content for your new pages, or blog posts.

You would write all the content- as well as supplying us with the images- and send it to us via email.

We would then take the content that you provide us with and design a professional blog post/ page which ties in well with the overall theme- or look- of your website.

We would be able to create the new blog post/ page within 24 hours from the time that you email us all the content.

What do I need to provide?

Who knows your business better than you do? I don’t think anyone, so there is no better person to write the content for the website than you. 

Therefore, you would need to write all the relevant content (the write-ups) for your new website. 

We will place everything in a way that looks awesome, but you would need to supply the content.

You also have the option to provide the photographs/ images for the website, but if that is not possible, we can make use of free stock images from sites like PexelsUnsplash, and Pixabay.

Let’s Get Your Business Online 

If you are ready to take your business online, fill out the form below so we can provide you with a formal quotation.

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